Customer Feedback

We are always glad to receive feedback, positive or negative, on our products and services. We also have procedures through which you can let us know if, for any reason, you are not happy about your dealings with BGT. BGT views complaints as an opportunity to learn and improve for the future, as well as a chance to put things right in relation to its products and services for the person that has made the complaint.

If you feel that a product or publication with which we have supplied you is not of satisfactory quality, does not match the description in your order or is not fit for purpose, please refer in the first instance to our standard terms and conditions of sale, which are available via our website at:

If your complaint relates to any other aspect of our service, please contact us using the contact details under “Contact Us”