Orders are despatched by carrier or post (depending on the size of item) to the address location of your choice. Delivery timescales vary depending on the location and are shown below:

Items shipped by carrier:

Items shipped by post:

If your order is urgent, or you need it for a certain date, please use our Contact Us form, or phone the customer service team on +44 (0)20 3301 7219 who will be happy to make special arrangements for you.

If you wish to return an item as not required or is faulty it must be in its orginal condition and you must request authorisation before returning to us. If you wish to raise a returns request please use our Contact Us form and select Returns Request from the Category drop-down.

Once we have received your request we will reply within 48 hours to confirm the authorisation and return address.